Many Hospitals Lack Preparation for Disaster Recovery

According to a recent Meritalk report, 82% of health IT executives report that their organizations are not prepared for a downtime. Not only does this raise major concern in the area of patient care, but also brings into question the economics of some of these institutions.

Many organizations have faced a downtime of one kind or another. Most healthcare organizations have even faced an unplanned downtime. In today’s world, with technology evolving at a constant rate, a HIT system, Application or Network downtime shouldn’t effect an organization nearly as much as it has in the past. Business continuity tools make any type of downtime manageable, if they are in place.

Once a downtime starts, chaos typically quickly ensues. Physicians scramble to use paper charts, only to realize the most recent information on patient is unavailable. Organizations have become so dependent on electronic records, that using paper based data as a backup strategy was not viable. Tools such as the Summit Downtime Reporting System enable hospitals to rely entirely on electronic records, worry free.

Downtime Reporting systems provide clinical and non-clinical users with a snapshot of key information, which is easily accessible from multiple touch points within their hospital.  You can push critical report data to countless nursing units, ancillary departments and IT to ensure downtime is as streamlined and stress free as possible.  

For more information on the Summit Downtime Reporting System (DRS), join our webcast below. Hear Pomona Valley Hospital (PVH) discuss how they leverage Summit DRS to ensure they deliver critical patient reports on time and securely to designated downtime stations throughout their facility.  With the delivery of 7 critical reports, throughout 54 downtime stations, reaching over 3,400 end users – PVH is prepared for any type of downtime they may face.

Pomona Valley Hospital Presents their Business Continuity
Strategy for HCIS and Network Downtime

Thursday, April 10th, 2014



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Transition of Care Requirements – Off to a Fast Start

Today, organizations are faced with meeting multiple internal and external integration demands. Meaningful Use Stage 2 has brought a whole new set of requirements for healthcare facilities.

Each initiative and supporting requirement adds another degree of complexity to your interoperability environment.  One specific layer of integration is CCD data exchange to support your patient’s transition of care.  This data exchange brings additional questions ranging from how to push CCD data, the ability to query and consume CCD documents, as well as how to effectively communicate with other entities via direct messaging protocols.

The ONC recently listed 3 options available for Transition of Care certification:

1. “Native” capabilities all within the same EHR technology solution
2. EHR technology + HIE/HISP combination
3. HIE/HISP stand alone

Ideally, a HISP solution would plug into your current system, and allow you to expand and initiate your connections with all third parties. HISP’s have the ability to securely automate lab result deliveries, admit/discharge notifications and exchange the summary of care records with Ambulatory and Primary Care Providers. Integrating direct messaging and HISP capabilities with your current EHR is the simplest solution to successfully achieve Meaningful Use Stage 2 Transition of Care requirements.

Join the webcast below to learn more!

CCD Data Exchange with Integrated HISP –
Get Your Answers Here
Tuesday, March 25, 2014
1:00 PM – 2:00 PM EDT


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Another Successful Year at HIMSS

Posted on behalf of Jim McKinnon, Executive Vice President, Summit Healthcare

Finally back in the Braintree office after the whirlwind HIMSS Conference in Orlando.  Three and one half days (and nights!) of absolute frenetic activity.  My thanks to all of our clients that sought out the Summit Healthcare booth to check in on the latest products and services including our Summit Care Exchange application which handles the provisioning and transportation of CCD’s.  News of our recent partnership with Secure Exchange Solutions (SES) was one of the hottest topics of conversation giving us the ability to be a true one-stop solution for CCD/Direct Messaging and HISP functionality.  Our thanks to the executives at SES for stopping by to chat as well.

We had many folks stop by asking about MU 2 and how we can assist in their short term and longer term needs.  Maybe they were drawn in by our freshly baked chocolate chip cookies, made right in our booth!  Alex Casey, our Marketing Coordinator, made over 75 dozen cookies during the exhibit hall hours and still managed to welcome people to our booth and coordinate booth activities for the rest of us!

We are excited over the prospects of our partnership with S&P Consultants.  They are specialists in a range of professional services primarily to the Cerner client base.  We will be looking to combine our respective strengths to initially provide joint offerings around our Summit Downtime Reporting System (DRS), a business continuity solution.  Did I mention that we will be neighbors in May, when they move into Braintree Hill Park, our home for over six years now in Braintree, MA.

While the exhibit hall was great, we also treasured the evenings out with our clients, prospects and business partners.  Orlando provides so many options for dining and entertainment, but our dinners at the Capital Grille, Bice at the Portofino and The Palm were spectacular.  The night life at City Walk was interesting to say the least.  We caught up with a number of old friends and colleagues after the MEDITECH function to end our evening adventures on a high note.  Back to the daily grind and prospect of another month of winter in New England…

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Back at it Again: Day 2 at HIMSS14

Posted on behalf of Kevin Field, Regional Sales Manager, Summit Healthcare

What a day!  The second day of HIMSS seemed to have aligned with the four pillars of Summit Healthcare; work hard, remain active, embrace opportunity and have fun.

Much like the first day, the conversations were multi-faceted.  The two most common topics continued to be around CCD/CDA/HISP & bi-directional integration with the physician practices.  As MU Stage 2 is just around the corner and the “Transition of Care” requirement becoming a sharp reality, lots of attendees made it a priority to educate themselves and find a solution.  The Summit Care Exchange technology was very well received.  The tool has an inherent HISP offering with an interface engine backbone, providing organizations with the flexibility that is needed; today but more importantly into the future.

As far POI, the inbound order workflow that we’ve been able to master continues to resonate with folks that are looking to engage their community, become more interoperable, and find additional revenue in a time of declining reimbursements. 

Many of our existing customers stopped by our booth (#1021) to engage in conversations around their current solutions.  Any business is only as strong as their customers’ success.  We take great pride in these partnerships and continuing to develop our product lines to meet their current and future interoperability challenges.  Each year there is valuable takeaways that contribute to our development roadmap.  Day 2 was no exception.

We continued to have a lot of business-to-business conversations throughout the day.  Many organizations, from large to small, are actively seeking to use Summit’s tools to achieve a variety of interoperability goals.  Each of these conversations is unique and gives insight to the puzzle that is healthcare.  We believe our interface engine, Summit Express Connect, and the Summit Scripting Toolkit help mold those pieces together.  Eventually we will get to a finished frame.

We ended the day indulging in a nice dinner with prospects and clients and then headed over to City Walk.  It was a great opportunity to catch up with all of our Meditech clients.  We enjoyed a few drinks with good music and better company.  Tomorrow brings the finish line of HIMSS.  While we will be exhausted, the successful nature of the conference means we can’t wait until next year!

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Chatter Around HIMSS14

Posted on behalf of Amy Heffernan, Client Relations Manager, Summit Healthcare

Yesterday was the first day at HIMSS, and was filled with lots of great conversations.  It is always great to see old friends and make new ones.  The topic on everyone’s lips seems to be  around CCD and integrating with their HIE. 

As we all know it is important part to each hospitals infrastructure.  Summit is helping bridge that gap with our new Care Exchange product.  It will configure your CCD interfaces easily to other entities and allows integration of CCD documents with systems that are not compatible with CCD format.  Care Exchange also gives control over all filtering and routing of CCD documents and ability to push to other entities with in the hospitals network.  Our new mapper can reformat CCD documents into other formats if need be but most important is our HISP integration. 

Another common theme is upgrading downtime solutions to met the HIPPA Final Rule.  CIO’s have been asking for a centralized robust tool that gives clinician a snap shot of important patient data but meets meaningful use stage 2 requirements. Brian Rogers our product manager is has been demoing our DRS solution to a number of attendees. Let us see if we can help you.

Please stop by the booth (1021) to enjoy some fresh baked cookies.  The first batch will be out at 10 am so whether you need a morning pickup or an afternoon snack, we’d love to have you stop by.

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Hitting Meaningful Use Stage 2 at Full Force

2013 was an exciting year for the healthcare industry! Many organizations have achieved Meaningful Use stage 1 and are now beginning to move toward meeting stage 2. While Meaningful Use stage 2 is even more robust that the previous stage, there are a few major aspects that can be easily addressed. 

As organizations increase integration and strive to implement more robust electronic data capture, ensuring your organization has a comprehensive, streamlined and secure business continuity plan to address downtime has never been more important. With the passing of the HIPPA Final Rule access to critical data and the protection of this data is now mandated. Read here to learn more.

As we all dive into MU Stage 2, a shift in the evolution of data exchange can be seen throughout the industry with a variety of pathways for organizations to begin sharing SOC/CCD, more easily and cost effectively. This has never been more the case, than with the emergence of Direct Messaging protocols. However in order to comply, a Health Information Service Provider (HISP) needs to be in place. Are you covered?

These are only two of the many hurdles the healthcare community faces when looking to meet Meaningful Use Stage 2 requirements. While requirements continue to evolve it’s important we all stay on track and ahead of the curve. Will you be at HIMSS14 Conference next week? Join us at Booth #1021 to learn more about our Business Continuity and Interoperability solutions.  Please email us for meeting and product demonstration availability.

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The Changing Face of Interoperability in 2014

2014 is on the horizon. With that, it’s not only a time to reflect on the past year, but also continue to move forward and plan ahead. Interoperability has been the topic of many conversations within the healthcare industry lately. Looking into the new year,  it’s important that healthcare providers not only maintain interoperability levels, but also expand upon them.

HIE interoperability is key as it relates to Meaningful Use objectives like electronic exchange of clinical information,  along with submitting lab results to public health agencies, etc. Data exchange requirements will be among the amped up mandates for this coming year. Healthcare providers need to be prepared.

Many entities are secure with the first steps they’re taken in terms of achieving interoperability. They’re now beginning to streamline and support the transition of care meaningful use objective by supporting their CCD data exchange. As hospitals begin to strive to be completely integrated, they need to fully understand the technologies they need in place to succeed.

Summit Healthcare’s Interoperability Platform incorporates three products that will ultimately help transform your organization. Covering everything from interfaces, to physician EMR integration, to supporting your CCD data exchange to Meaningful Use initiatives, Summit Healthcare has you covered.

Join our webcast below to learn more about the Summit Interoperability Platform!

Fully Engaging Interoperability to Meet External
Initiatives: MU, POI, CCD…

Wednesday, December 18
1:00 PM EST



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Data Breaches and Downtime: Making Sure Your Enterprise Remains Secure

Data Breaches happen across a multitude of industries, and occur more often than many would like to admit. The healthcare industry has been particularly susceptible to breaches. Most recently, University of Washington Medicine’s Medical Center found themselves trying to clean up a malware attack on a central computer which stored critical patient data.

Many healthcare enterprises have basic security measures in place. However the most common security measures are quite minimal when it comes to a downtime.  In the event of a network or system downtime is your data still secure?

Summit Healthcare’s Downtime Reporting System (DRS) proves to be a valuable tool and is a crucial piece of a hospitals disaster recovery plan. It allows hospital staff the ability to view critical patient information, in real time, in the event of a system or network failure. DRS can also assist in satisfying the HIPAA Final Rule as it pertains to data protection and availability. It provides hospitals with the confidence and certainty they need to maintain access to critical patient information in the event of a system downtime or network failure.

Do you have a plan to keep this critical data safe and accessible at all times?

For more information on the Summit Downtime Reporting System and other solutions Summit Healthcare provides visit: or be sure to catch an upcoming webcast.


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Adopting a Downtime System is Essential

Posted on behalf of Edward Ricks, CIO, Beaufort Memorial Hospital

I’ve got to say Beaufort Memorial Hospital (BMH) has always been pretty progressive in terms of an Information Technology perspective. Over the past few years, we’ve realized one of the common pitfalls of any IT department, which is thinking you’re prepared.

The reality of downtime happening at any moment is sometimes filtered by a false sense of security. The fact is that downtime, both planned and unplanned can cause not only hassle, but also a reduction in patient safety and care. Being located on the coast, natural disasters are a real cause for concern for us. These situations are impossible to prevent but through the use of the Summit Downtime Reporting System (DRS) we are able to access and push out any critical care data.

With the implementation of the Summit Downtime Reporting System we are confidently able to say “we’re ready”. We’ve got technology in place to face any type of downtime that might come our way.

I will be hosting a webcast this week on business continuity strategies and our disaster recovery plan for those of you who would like to learn more about our plan, and the technology we have in place.

Please click on the link below to sign up for the webcast. I hope to see you there!

Beaufort Memorial Presents their Business Continuity Strategy
for HCIS and Network Downtime
 Tuesday, December 3, 2013 

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Scripting from A to Z

Posted on behalf of Tim Fail, Wayne Memorial Hospital

In my 11 years at Wayne Memorial Hospital I’ve learned a thing or two. One piece of advice I would offer to any Healthcare IT executive would be to take advantage of all that scripting tools can offer.

If You Can Think It, You Can Script It.

It really is that easy. Any user has the ability to easily build scripts and complete near real-time integration in a matter of hours, rather than days or weeks. These reports are available 24/7 for any users. By automating redundant tasks we were able to run reports on a scheduled basis, drop reports to file servers, make sure inactive dictionaries are managed effectively and to copy dictionaries. With these systems in place, it was also possible to use scripting to integrate between various vendor solutions, streamlining data sharing within the hospital.

Scripting Produces Results

One script alone saved us approximately $38,000 in the first year; by automating the Material Management ordering and AP process with a 3rd party vendor GHX, we were able to eliminate paper requisitions.  Scripting at Wayne Memorial Hospital has also completely transformed our daily operations; we’re now more efficient and in turn provide effective care through better data maintenance.

My colleague, Joe Austin and I will be presenting a webcast based on our own experiences with scripting. If you’d like to learn more about the solution we’re using, and our knowledge please join the webcast through the link below.

Hope to see you there!

Wayne Memorial Hospital Presents Healthcare Scripting to Improve Efficiencies
Tuesday, November 19, 2013
1:00pm EST

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