Downtime Reporting System Testimonials

Patient safety is of utmost importance at Main Line Health and we needed to ensure that our staff had access to critical data should we experience a scheduled or unscheduled downtime of our HIS or Network. By implementing the Summit Downtime Reporting Solution we can feel confident that operations can continue during a downtime while we work to address getting the system restored."

-Karen Thomas, Chief Information Officer, Main Line Health Systems

Our number one priority at Capital Regional Medical Center is patient care. Any kind of care stoppage or disturbance due to planned or unplanned MEDITECH downtime is not an acceptable option for us.With the Summit Downtime Reporting System, we are confident that as our organization strives for a comprehensive electronic medical record if the system ever goes down our care providers’ ability to continually access necessary patient information will never be compromised.”

Kevin Lang, Supervisor Medical Informatics,
Capital Region Medical Center

Our dependency on access to patient information is critical to patient safety. When rolling out our MEDITECH Advanced Clinical Systems we identified how necessary it was to have a reliable downtime system in place that would allow access to critical data 100% of the time. After reviewing all marketplace options, we saw the value in investing in the Summit Downtime Reporting product. This product provides for maximum flexibility, HIPAA approved content, and a fail-over work-flow that allows for a seamless transition to the downtime reports immediately. The Summit staff were exceptional to work with and they provide grade-A software products that are robust and user-friendly. Our IS department has become even more efficient and my mind is at ease that our data integrity and access is no longer at risk.”

Dan O’Neil, (former) VP Information Systems
Caritas Christi Health Systems

The Summit Downtime Reporting System is working great at our hospital during a downtime. It is very user friendly for our clinical staff to retrieve downtime reports quickly and easily. It has eliminated the need to print and distribute reports during a downtime.”

Marla Kinnaman, Application Specialist
Sarah Bush Lincoln Health System

The Summit Downtime Reporting System is really easy to use and we appreciate having the information readily available during the downtime.”

Debi Heuerman, Nursing House Supervisor
Sarah Bush Lincoln Health System