Our Experience Leads to Your Success
Your focus is on providing quality patient care, and long before COVID, the challenge of limited resources – people, time and budget, have been real. Managing an entire hospital IT infrastructure, its integration systems, and the accompanying workflows is a complicated, time consuming and labor-intensive task. We help you leverage your technology investment across your enterprise and customize our scope of support to your individual needs.
“I am honored to lead such a talented, dedicated group of individuals who have a sincere passion to succeed in delivering technology suites and professional services that we believe in. Our Service Teams consistently go above and beyond to provide seemingly simple solutions to complex problems. The only way for us to be successful is to ensure all of our clients are, too!”
– Jeffrey Ford, VP, Client Services at Summit Healthcare
Offering One-Off or Ongoing Support
No project is too small, or too complex, for our project engineers. Our Services team is committed to helping all of our clients get the most out of their technology investments, whether it’s helping to build interfaces, develop automated workflows, set up downtime reports, or complete an entire EHR migration. We want to be the vendor partner you rely on when you don’t have the resources or support in-house to accomplish all of your integration and automation goals.
We can take on ad-hoc tasks that you’re struggling with, we can act as an extension of your IT staff and manage your entire hospital infrastructure – or anything in between – so your team can focus on other projects!
Summit Healthcare’s Outsourcing team specializes in working with organizations to help them save time, resources, and costs. Partner with Summit for a one-time project, or continued support as an extension of your IT staff. We work with clients that do not possess the resources or time to develop and manage interfaces internally, and provide solutions that benefit their team across the board.
We possess more than just excellent products and services. We have the know-how to solve any difficult integration project that your organization faces on a daily and ongoing basis. With Summit Healthcare’s packaged solutions, we transfer all the experience of our organization and our clients to help you achieve any integration objectives you may face.
Our Robotic Process Automation (RPA) products were designed with the understanding that production and maintenance of scripts is often a stressful drain on valuable organizational resources and staff. From simple scripts to more complex and interactive processes, Summit Healthcare has experience providing tailored solutions for organizations of all sizes, and across any department.
Care Continuity Services
Summit Healthcare’s Professional Services team leverages proven experience and unparalleled service to assess and manage your current downtime environment to ensure you’re prepared for any downtime event. Not only will you be ready for any planned or unplanned Healthcare Information System disruption, you’ll gain the benefit of objective, expert knowledge to help you prepare for network downtime, as well.
Data Extraction Services
Data conversions present a daunting task for organizations large and small. As hospitals implement new solutions to support the clinical and business aspects of their organization, they need to migrate information from the “legacy” system to the replacement system. We simplify the conversion process and make your conversions more efficient and cost effective with solutions ranging from pre-conversion assessments to fully managed conversions.
Training and Ongoing Support
We are committed to providing our clients with an ever evolving, easy to use, line of products and services to help bring their systems together. We want to make sure our clients are making the most out of their software investments now, and in the future. That is why we offer all of our clients access to our Customer Care Center and encourage them to take advantage of the resources and product information offered.
“One of my goals is to ensure the hospital is capable of addressing complex industry objectives like Promoting Interoperability, FHIR standards, and restful API web services. Leaving the mechanics of interface development to a trusted and experienced service provider allows our valuable IT informaticists to interact with our user community, and design strategic solutions for them.”
– Jeff Allport, Chief Information Officer, Valley Presbyterian Hospital
“As Memorial Hospital began its strategic plan for our MEDITECH migration we quickly realized that there was more to our plan than application implementation and hardware requirements. We needed to find an integration and automation partner that could assist us with our interface landscape and help us tackle our data and dictionary management needs including a plan for business continuity in the event of a downtime. Summit Healthcare provided the whole package and came highly recommended in the MEDITECH community.”
– Jennifer Meinkoth, CIO, Memorial Hospital of Belleville
“Summit Healthcare has been extremely supportive and instrumental in our migration to Meditech 6.x. The Summit Scripting Toolkit and the professional services division have proven themselves to be invaluable in handling the intricacies of Meditech 6.x. As a company they have been excellent, and we value the relationship and expertise of their entire team.”
– Rick Lang, CIO, Doylestown Hospital