Summit Healthcare Will Join Health Care Leaders From Across the Globe at Cerner Health Conference 2018 Health Care Conference Will Host Nearly 14,000 in Kansas City, Oct. 8-11 Braintree, MA – October 3, 2018 – Summit Healthcare will attend and exhibit at the Cerner Health Conference (CHC) 2018, an annual conference on the latest [...]
Efficient Patient Care, That's What It's All About Posted on behalf of Katie Jankowski, Implementation Engineer, Managed Services I remember working at a local dentist office sorting through patient records and putting them back into the correct alphabetical order on shelves in a back room. I remember printing off the next day’s appointments and [...]
The Psychology of Customer Support Posted on behalf of Paul Hendrickson, Senior Support Analyst Tech Support, Customer Care, User Satisfaction Engineer, Manager of Fix-All-The-Things, Level 86 Client Success Warrior… in the end, they all boil down to basically the same thing: the voice on the other end of the phone when stuff is broken. [...]
Keep On Scripting In The Free World Posted on behalf of Scott Anderson, Manager, Quality Assurance Scripting & automation. (AKA Robotic Automation - RPA) What does one think of when these words are uttered from a colleague or managers lips? I’m not sure about you, but personally I think of less manual labor and [...]
Steps to a Successful Interface Engine Migration Posted on behalf of Jeff Ford, Director, Managed Services Changing your Integration Engine vendor is a big undertaking for any Healthcare system to undertake. There are so many moving parts; downstream vendor coordination, server connectivity, learning a new Integration Engine software, not to mention the Hospital resources [...]
How Can I Use My Engine or Scripting for Alerting Specific Activities in My Hospital? Posted on behalf of Marianne Soucy, Director, Solutions Group Many of our clients find or request different ways they can leverage Summit products to fill gaps or needs in their organization. Recently, different alerting requests have come up frequently. [...]
Collaboration in Healthcare: A Product Manager’s Experience at the HIMSS18 Interoperability Showcase Posted on behalf of BJ Rosario, CPM, Product Manager When was the last time you talked about a product not for the sake of making a sale but to genuinely show how it solves real problems in patient care? This year at [...]
Posted on behalf of Tom Bishop, Software Developer Having a game plan is essential before installing and configuring Summit Exchange. Here are some things to consider: 1. What are your interfacing needs? An interface is defined as “a point where two systems, subjects, organizations, etc., meet and interact.” Identify the number of interfaces. Start [...]
Multiple Hospitals Upgrading to Summit Exchange Platform for Enhanced Interoperability Summit Healthcare’s Clients Experiencing Increased Benefits by Upgrading to the Latest Integration Technology Braintree, Mass., June 26, 2018 – Summit Healthcare, a leader in healthcare system integration and automation solutions, today announced multiple new signings from clients to upgrade their existing Express Connect technology [...]
Posted on behalf of Alyssa Semple, Regional Sales Manager “Meaningful” has become an obsolete buzz word in the healthcare industry in recent years, with the onslaught of Meaningful Use. So much so, that the incentive program has been renamed “Promoting Interoperability (PI)”. Even the name change seems to express that exchanging information is necessary [...]